Professional quality of services offered

• Reliability -- being available through on-call, and adequate staffing

• Effective collaboration with other community professionals (physicians, hospitals, and other organizations)

• Updated Technology to increase efficiency and tracking

• Developed marketing strategy

• Service area expansion

Values Statements

Our work is guided by key values:

• The client always comes first. We are dedicated to client care.

• We treat each person with respect and dignity.

• We are compassionate listeners. We hear the issues of our clients, respect them, and do everything in our power to help.

• We provide client-centered service. People who come to the Peace Mobility can expect polite, friendly helpful staff members who relate to each person as an individual, recognizing their history, relationships, culture, and needs. We go the extra mile to meet their expectations.

• We keep ourselves well educated so that we can apply new developments in our fields. We use innovative approaches to non-emergency medical transportation and customer service.

• The diverse people who come to Peace Mobility see themselves reflected in our work. We seek diversity in our staff and value their abilities to enhance communication with patients.

• We believe that clients deserve to have timely access to our non-emergency medical transportation and that our systems should reflect this value.

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